Principal Engineer with Experience on Oracle Identity Management (Egypt)
Oracle
- Egypt
- Permanent
- Full-time
- Deliver high quality technical results to CSS Customers;
- Understand customer requirements and based on own skills and experience, being able to design the proper architecture using the most appropriate products and design a technical plan to integrate them and implement the technical solution.
- Analyze, troubleshoot and solve whenever feasible, the issues the customer may face using Oracle products.
- Identify required/recommended actions on Customer systems as main output of service delivery, based on own knowledge and experience;
- Escalate at the right time customer issues to Technical Account Manager where relevant;
- Ensure adherence to internal methodology, tools and quality standards;
- Actively participate on Services development;
- Actively collaborate with other engineers in the team or in other teams, to share knowledge, experiences and others, which can benefit CSS Business results.
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