A Data Services Solution Architect is a practitioner in the field of Solution Architecture and will be working within the Cloud Infrastructure Outsourcing Solutioning team.The Data Services Solution Architect is a very experienced architect with cross-domain, cross-functional and cross-industry expertise. He/she outlines solution architecture descriptions, then monitors and governs their specification and costing during a sales campaign. Must have performed roles in infrastructure management and in Presales, design / architect infrastructure solutions for managed services. Experience in architecting solutions, responding to RFPs for infrastructure management Outsourcing Services.Responsibilities include:Infrastructure Outsourcing pursuits× Provide pre-sales / solution support to business requirements× Conducting requirement workshops to capture customer requirements and evaluation / analysis of their data× Apply domain expertise and innovative ideas to architect/design solutions, evaluate multiple options to meet client's business requirements× Respond to RFI / RFP's, prepare solution documentation and presentations× Design detailed delivery model for the run services× Build the costing details for the run solution× Present the solution to the customer during workshops, oral sessions× Manage and mitigate the risks associated with the proposed solution× Follow solution approval processBusiness Development× Manages presales and solutioning activities for the service offering× Build and maintain costing models× Create wining proposals by closely working with Bid Managers, onsite sales teams, internal delivery organizations, 3rd party vendors× Build (and maintain repository) for costing models, proposals, and business development documents× Mentor and guide junior Solution Architect resourcesDesired Skills & Experience× Bachelor's degree or equivalent combination of education and experience× Operational and service delivery experience in following streams with in-depth domain expertise in any of the following streams:o DC operations, DC migration & Consolidationo ROBO solutions & Consolidationo Server, storage, database, middlewareo OS & DB Refresh and Replatformo Network and Securityo Virtualization / Cloud and transformation technologies× Proven track record of having done customer facing solution defense.× Capable to independently think, articulate and comprehend customer pain points in technology and commercial areas for providing solutions× Team player and self-motivated individual× Proficient (read, write, speak) in French and English languages× Strong communication skills to listen to client and articulate back for solutioningand prospective clients up to the Board levelSubject matter expertise – Data Services Solution Architect× The role requires significant and rounded conceptual knowledge of all infrastructure elements including servers, operating systems, storage, database, middleware, networking, security, infrastructure operations, and application profiling, and cloud computing concepts× Develops and implements strategic IT infrastructure outsourcing plans× Acts as the solution lead; challenges complex and conflicting business needs and reconciles them in a valuable solution. Integrates functional, technical and organizational concepts and objectives into a coherent overall solution× Effectively positions various alternatives and uses a structured approach for selecting the best IT infrastructure outsourcing solution× Supports the decision-makers in shaping and closing IT infrastructure outsourcing deals× Leads & guides difficult negotiations and ensures results of negotiations support the customer's current & future business needs× Partners with executive management to ensure the deal & solution accomplish business objectives× Effectively articulates the solution's value× Develops & presents reports to different stakeholders including senior management/executive level× Monitors industry and collects data to maintain awareness of current practices and future trends× Analyses pricing trends in the market and benchmarking studies× Experienced in managing 3rd party vendors (in outsourced situations) and contracts× Thorough, proven and reference-able deal structuring of small, medium and large outsourcing deals in infrastructure space. 5m to > 50m Euro that spans traditional and latest infrastructure solution elements× Commercial acumen that leads to linking solutions to cost to price and price to win. Full understanding on financial modeling, capex, opex, SLA, penalties, RRC, ARC and unit costsAround 10-16 years of industry experience, of which last few years as a proven solution architectRequirementsTechnical / Professional certifications× Industry training, and/or certifications with cloud platforms/technologies such as VMWare (i.e. vSphere, vCenter, VCD, vCAC, vCHS, etc.), Microsoft (HyperV, CloudOS, Azure)× Storage - Netapp / SAN / NAS / EMC× PMBOK or PRINCE 2 certified.× ITIL× Remote monitoring and management tools (Tivoli, BMC, HPOV etc)
