Minibar Attendant
Rotana
- Egypt
- Permanent
- Part-time
- Perform task as per instructions from the immediate Supervisor and as per duty schedule
- Perform task in close cooperation with the Room Service / Guest Relation / Front Office and other key service departments
- Perform all duties related to the mini bar operation and relieve the Supervisor during his / her absence
- Work within the team to prepare all mise en place according to 24 hours service requirements
- Ensure proper appearance and grooming while on duty
- Answer the Room Service telephones, if and when required
- Good knowledge of the Room Service menu in order to answer guests’ queries
- Be familiar with all relevant issues concerning the Room Service
- Report cleanliness and maintenance issues to the immediate Supervisor
- Keep all occupancy information containing documents under close cover during the work on the floors
- Attend regular training session in line with the departmental SOP’s
- Familiar with the company’s internal policies and safety procedures
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork