Minibar Attendant

Rotana

  • Egypt
  • Permanent
  • Part-time
  • 26 days ago
Job DescriptionWe are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.As a Minibar Attendant you are responsible to provide basic support and service task, aiming for the highest possible customer satisfaction and the role will include key responsibilities such as:
  • Perform task as per instructions from the immediate Supervisor and as per duty schedule
  • Perform task in close cooperation with the Room Service / Guest Relation / Front Office and other key service departments
  • Perform all duties related to the mini bar operation and relieve the Supervisor during his / her absence
  • Work within the team to prepare all mise en place according to 24 hours service requirements
  • Ensure proper appearance and grooming while on duty
  • Answer the Room Service telephones, if and when required
  • Good knowledge of the Room Service menu in order to answer guests’ queries
  • Be familiar with all relevant issues concerning the Room Service
  • Report cleanliness and maintenance issues to the immediate Supervisor
  • Keep all occupancy information containing documents under close cover during the work on the floors
  • Attend regular training session in line with the departmental SOP’s
  • Familiar with the company’s internal policies and safety procedures
SkillsEducation, Qualifications & ExperiencesYou should ideally have a vocational training in food and beverage with preferable previous experiences in a similar role. Good English communication skills are essentials. Computer knowledge and additional language skills are an advantage.Knowledge & CompetenciesThe ideal candidate will be customer driven and an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork

Rotana