Purpose of the jobResponsible for the implementation and support of all corporate data network and security projects servingOrange premises, fixed line (formerly LDN), shops, Franchises, Branches , Orange employees , remoteaccess, call center voice and applications , VPN, internet and IT critical applications to meet the businessplans for new services and achieving the target network availability for all equipment and IT systems toensure meeting the target business and service plans and attaining the business objectives and departmentsKPIs.Managing the operations of all devices including Firewalls Cisco and Juniper, Cisco Multilayer switches, Ciscorouters, AAA, WIFI, wireless LAN controller,F5 Load Balancers LTM & ASM, RSA, APM remote access ,Proxy, Domain Controller, E-mail, others..Duties and responsibilitiesFunctional ManagementForecast, plan and manage corporate network and security OPEX and CAPEX budgets for Orange and fixed(formerly LDN networks).Establish , negotiate and monitor the contractual and operational contracts/agreements with all relevantvendors ( such as Cisco , Juniper , F5, , ) and service providers including negotiating terms and conditions ,prices , SLAs , penalties , escalations , contacts , processes ..etc and ensure proper vendors operationsaccording to the agreements.Handle vendor selection activities whenever needed including stating requirements , handling RFPs/RFQs ,negotiations with the vendors , preparing the needed resources till the final selection and the properoperations.Participate as a major stakeholder in the selection of new products and technologies with all vendors.Manage business and operational risks in case of major incidents to ensure meeting the companyobjectives.Ensure putting proper business continuity , disaster recovery and contingency plans and ensure the properimplementation whenever required.Develop a broad and comprehensive understanding of the different technologies , systems, theories,industry , the relevant commercial environment and practices in all the relevant domains and keepingabreast with the new developments and accordingly make the necessary changes to the existing practicesand policies.Responsible for achieving the team KPIs ( Time to market for new services/network changes , networkavailability , meeting internal and external SLAs , network KPIs ) which impacts directly external customers (such as call centers ) , indirectly external customers ( such as business application and shops ) , all Orangeemployees and all IT projects an servicesAble to achieve network , business and commercial objectives based on the analysis , evaluation andJob description(c) The Egyptian Company for Mobile Services (Orange) 2016ECMS.HRM.ROD.Job description confidentialcomplex decision making from multiple sources in complex situations that require large experience and thisapplies to the launch of new services , network changes/upgrades .. and to the complex issues faced in thelive operationsThe team functions together are carrying all Orange mobile and fixed call centers ,IT applications , Orangeinternal network including Mobile and fixed ,shops and hence it has a direct impact on Orange revenue ,image , internal and external customer satisfaction ( NPS) in all Orange mobile domains including thenetwork/services quality already provided to those customers and is directly impacting nearly all networkteams inside Orange and this applies to the launch/deployment of new services , network changes and to itsstability , then full control of the operations has to be done to ensure meeting target KPIs and highestnetwork availabilityFollow up and enforce network security policies in his domain in order to protect all equipment under control+ all Orange network and IT services/servers as wellInitiate the process , follow up end to end to ensure timely renewals for all contracts , licenses , underresponsibility to secure the business and operationsManage a team of senior engineers , professionals and subject matter experts specialized in network , IPtechnologies and network security fully responsible for their development , hiring , future needs , coaching ,motivation...etcCoordinating with other teams in and out of Technology department to ensure proper work flow and timelyimplementation of major projects in line with the business plans and objectives.Keeping up to date with the state of the art technologies for all Corporate network and securitytechnologies.Participating in all IT projects and interface with different functions across Orange to meet the project timeplan and to achieve the project target and business plans/deadlines.Achieving and maintaining a comprehensive knowledge of the major IT applications/systems and theiroperations to meet the target network and IT systems availability , stability and qualityResponsible for the gathering and analysis of quantitative and qualitative information in complicated or newproblems from all available resources to ensure meeting the teams objectives and KPIs including networkavailability, time to market for new services/projects and recovery time in case of incidentsEngaging in complex issues that involve multiple teams and require excellent communication andnegotiation skills with colleagues in other teams/departments, management of all levels, vendors and otherexternal entities.Managing large operational projects or series of activities to ensure timely implementation, proper andtimely allocation of the needed resources, resolving conflicts/issues and getting all needed technicalinformation to meet the business objectives and deadlinesEnsuring a proper methodology during the diagnosis of problems, taking appropriate actions and handlingthe business priorities based on comparing all alternatives solution in order to take the suitable decision.Responsible for the establishment and documentation of internal team processes and OLAs/SLAsLeading the team to ensure that all projects, activities and tasks are in progress according to the committeddeadlines.Updating teams know how with new products, technologies and management systems.Replacement of end of sale/support equipment in the Corporate network which included many challengingsteps to ensure minimal impact on live environment.Ensuring regular and proper reporting of network performance, service availability and team activities to ourdirector.People ManagementJob description(c) The Egyptian Company for Mobile Services (Orange) 2016ECMS.HRM.ROD.Job description confidentialInterview and select direct reports and validate hiring decisions for the team .Provide coaching and request needed training for direct reports ensuring continuous individualdevelopment.Ensure a healthy working environment for the department employees through focusing on team buildingand motivation initiatives.Conduct regular performance and competency evaluations for direct reports while delivering constantconstructive feedback for higher achievements and further development.Develop work and quality standards to be followed by team memberslead, motivate, develop ,inspire, and encourage the team to attain their objectivesManage the training plan and budgetEnsure teams awareness of the company quality standards , procedures , business priorities and policies.Job specificationEducationBachelor of Science in Engineering - Electronics & Communications or ComputerEngineering Departments.ExperienceAtleast have 8 years of experience in network implementation andtroubleshooting.Good knowledge of data network concepts and devices(IP networks,Switching, Routing protocols,IP VPNs,firewalls, Nexus, load balancers).Prefered Technical certifications at least(CCNP/CCSP/SANS Security/JNCISJNCIP,..)Solid Knowledge of network and network security devices configuration andtroubleshootingcontractRegular
