Manager Logistics Performance

Delivery Hero

Maadi, Cairo
Temporary
Full-time

1 month ago

About the opportunityRole SummaryManaging and improving the logistics performance of all cities across the country. Taking ownership of various service levels by measuring compliance, finding performance gaps and execute a plan to fill performance-related gaps.What's On Your Plate?Reporting and monitoring of KPIs and performance SLAsIdentify and solve logistics performance related problems by analyzing and derivinginsights from large, complex sets of dataResponsible for country compliance with OD processes and tools (e.g staffing,forecasting, etc.)Providing all data needed for performance improvement on country level and acting as aconsultant for the Head of LogisticsLeading supervisors/trainers related to logistics performance KPIsWork alongside country sales & marketing teams on actions and activities to driveperformance forward for own deliveryOptimize country infrastructure, event thresholds & give input in DBDF to improve overallperformanceProvide weekly updates to country management on projects & performance progressWhat you need to be successfulBachelor's Degree, MBA is a plus5-8 years of experience in the food/grocery tech industry is highly preferredExtensive experience in SQL, Data Analytics tools like Tableau, looker, etcStrong communication skills, both written and verbalExcellent stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teamsAbility to analyze data and derive insights from comprehensive data reportsAbility to deal with ambiguity, work under pressure, handle stress,An individual contributor who can work in a fast-paced environment with a make-it-happen attitudeWho we areAs the region's leading local tech organization, we're proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!talabat is part of the Delivery Hero Group, the world's leading local delivery platform operating in 70+ countries worldwide

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