Collection Specialist
Mrsool
- Cairo
- Permanent
- Full-time
- professionally make outbound collection calls while keeping and improving customer relations.
- Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service promptly.
- Monitor accounts daily.
- Collect customer payments by payment due dates.
- Identify issues attributing to account delinquency and discuss them with management.
- Review and monitor assigned accounts and all applicable collection reports.
- Provide timely follow-up on payment arrangements.
- Maintain email correspondence to customers to encourage payment of delinquent accounts.
- Investigate historical data for debts and bills
- Bachelor’s Degree in accounting, finance, or any related discipline.
- Excellent communication skills.
- Must have attention to detail with an eye for accuracy.
- Computer skills (Word, Excel, PowerPoint) preferred.
- Solid experience of collections and understanding of delivery & logistics business.