DACH Customer Success Manager

citPEAK

  • Nasr City, Cairo
  • Permanent
  • Full-time
  • 2 months ago
citPEAK is extending their team in Cairo with a Customer Success Manager - German Account.Tasks
  • Advice and support users after they become customers.
  • Proactively demonstrate possible use cases and best practices.
  • Provide Technical and Product Support.
  • Responsible for developing customer relationships that promote retention and loyalty with existing customers.
  • Be the interface between existing customers and sales teams.
Requirements
  • C1/C2 German language skills are a must.
  • Sales-oriented, sociable, and flexible personality.
  • Strong PC user skills.
  • Ability to learn and self-motivation.
  • Experience in phone business conversations and in attracting new customers.
  • A basic understanding of software products and business processes is a plus.
Benefits
  • Attractive fixed salary per month Starting from 50K EGP (Net).
  • Attractive target-based commission.
  • Social and Health Insurance.
  • Transportation Allowance.
  • Hybrid option available.
  • 2 days weekend: Saturday and Sunday.
  • One fixed shift 9 hours (8 net hours + 1-hour break).
  • Personal and professional development system.
citPEAKcitPEAK is located in Cairo, Egypt, offering fully fledged services for software development, business process outsourcing and offshore services to its clients. Recognized both on local and international markets, citPEAK operates with higher client expectancy and flexible solution offers. citPEAK is professional in enabling the client to establish instant and successful communication channels and support business models, thus keeping the client business needs on track.

citPEAK