Technical Support VMWare
Arrow Electronics
- Cairo
- Permanent
- Full-time
In this role you will have the opportunity to acquire lots of new skills, so it's important that you are keen to learn and embrace new technologies and commit to rapid skills development.Therefore, what is essential for us:Excellent English language skills both written and verbal.Previous experience in technical support.A thorough understanding of VMware VCF, vSphere/vSphere+, Cloud Health, Aria, and Skyline.Understanding of VMware Security and Networking portfolio, NSX Load Balancer, vSAN, and Tanzu.Excellent communication interpersonal and communication skills: face-to-face, telephone and written.Excellent customer service skills & strongly motivated to help customers.The ability to acquire skills and develop quickly is essential.Team player, able to solve problems and work effectively both within a team and individually as necessary.Flexibility to adapt to changing demands in a technical direct customer-facing role.Foreign languages skills (German, French or Spanish) – nice to have.Willingness to work outside of normal business hours.PLEASE SUBMIT YOUR CV IN ENGLISHWhat is in it For You?For over 15 years we have trained our engineering team to be able to cope with interesting, complex and diverse technical issues from small companies to large enterprise corporations.We believe in supporting new engineers in their training with industry recognized qualifications, as they prepare to work directly with our customers and develop their practical skills and experience in a range of technologies. Engineers are developed in all aspects of the role from customer services skills and specific vendor certifications. We will tailor your development and we will ensure that we hone your technical, customer service and professional skills.Arrow is an equal opportunity employer. All applicants will be considered for employment without paying attention to race, colour, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.Location: EG-Cairo, Egypt (Al Emdad & Al Tamween)Time Type: Full timeJob Category: Information Technology