Assistant Director of Information & Technology

Four Seasons Hotels

Sharm el-Sheikh, South Sinai
Permanent
Full-time

2 months ago

Four Seasons can offer what many hospitality professionals dream of – a chance to define a life-long career with global potential and a real sense of pride in work well done.In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish.Ultimately, our culture breeds success, and rewards it in many different ways.Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.We are currently looking for Assistant Director of Information & Technology.

Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.
Establish and maintain user procedures and hardware familiarization for all systems.
Provide administration services, to include; contribution to technology capital and operating budgets.
Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation.
Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting.
Ensure effective support for other systems, including back office, sales and catering and human resources applications and any other at the property.
Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.
Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards.
Assist in the co-ordination of new acquisitions and major projects as required.
Participate in property-level, corporate-initiated technology implementations.
Good knowledge and support for Desktop OS and applications including patches.
Provide direct guest support and quality support to function rooms and conference services.
Administer Lotus Notes, connection to global VPN and other communication tools.
Assist in the process of systems backup and recovery procedures. ·
Assist in management of third party vendors. · Provide 24 / 7 support for mission critical systems.
Assist at network support and security of Hotel network, Active Directory maintenance,

Since Fortune Magazine named Four Seasons Corporate in 1998 as one of the 100 best companies to work in. Having trouble searching for meaningful benefits? We would like to offer our employees competitive benefits:

Career advancement opportunities
Strong culture
Best-in-industry training
Luxury environment in magnificent locations worldwide
Competitive salaries
Complimentary stays at FS properties (based on availability), with discounted meals
Dental and medical/disability/life insurance
Retirement benefits/pension
Employee service awards
Annual employee party/social and sporting events
Complimentary meals in dedicated employee restaurants

Learn more about what it is like to work at Four Seasons - visit us:We look forward to receiving your application!

Four Seasons Hotels

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