SAP Financial Systems Order to Cash [O2C] Lead Support
Envision Employment Solutions
- New Cairo, Cairo
- Permanent
- Full-time
- Manage and coordinate all project phases with responsibilities which includes:
- Development and management of overall project plan: project milestones; scope analysis and risk management; and resolution
- Blueprints: requirement analysis and process design
- Realization: configuration; unit testing; and coordination of user acceptance testing
- Go-live: data conversion; production system build and validation; and production support hand-over
- Training plan development and end user coordination
- Post Go-Live Support
- Plan and lead project resources to project deliverables that include:
- Resource planning of internal and external staff.
- Measure results and monitor key performance indicators to ensure project / enhancements objectives are met throughout the project.
- Provide ongoing production support and system enhancements to SAP users worldwide for all financial accounting and/or purchasing operations which may include the areas of SD; accounts receivable; revenue systems integration. This includes:
- Coordination of development and deployment of new processes and system configuration to meet business needs.
- Resolve simple and complex application and system problems (includes configuration) related to break fixes and enhancements.
- Manage end user calls and trouble tickets for how-to's; issue resolution and change management requests (enhancements) for the global business community.
- Setup and maintain configuration for base financial structures related to SAP company codes and other financial/purchasing master data.
- Evaluate and escalate business unit requests and IT decisions to ensure they are in the best interest of customers and company goals.
- Outline potential solutions and business impacts to address change requests; prototype and demonstrate new functionality.
- SAP OSS research for application bugs
- Enforce corporate standards and best practices in use of applications.
- Perform global regression testing for system upgrades and changes
- Assist in unit and integration testing for change requests; enhancements and new development.
- Develop training materials and assist with business community training.
- Perform other duties as assigned.
- Bachelor's degree; MIS or Business major preferred
- Minimum of 6 years hand-on functional configuration experience in SAP Financial Accounting (FI/CO):
- Minimum of 5 years' experience in a lead role with at least four structured full life cycle or equivalent experience.
- Demonstrated configuration experience in the areas of: SAP Sales and Distribution (SD), Accounts Receivables and 3rd Party revenue systems integration is a must.
- Experience with the implementation of Government mandated eInvoicing (digitalization) is a Plus
- Ability to adhere to schedules and project timelines and communication of issues/problems that may impact the ability to meet objectives.
- Demonstrate an understanding of the integration points between the FI/CO modules and their inter-dependencies around Sales & Distribution, 3rd Party Revenue systems and middleware integration.
- Production support & master data maintenance experience is a must.
- Business experience working in an International Finance environment is a must.
- Demonstrate strong leadership skills that include initiative; ability to lead projects; priority setting; and relationship building.
- Ability to work in a team environment and across departments and/or functional modules
- Ability to work with business users as well as technical support personnel and communicate effectively with both.
- Metrics:
- Accountable for successful project delivery through disciplined project management processes and close collaboration with stakeholders throughout the organization.
- Ability to multitask concurrent SAP issues/defect tickets and projects and still retains focus on the core objective of each issue/ticket/project.
- Must possess excellent communication skills and have the ability to effectively interpret needs and requirements on technical level as well as related to Financial/Accounting principles and to the Procedure to Pay business process.
- Knowledge of US and International financial / accounting principles; multiple currency transactions and financial reporting related to local statutory requirements