Estate and Admin Manager

British Council

  • Middle East Cairo
  • E£ 30,166 per year
  • Contract
  • Full-time
  • 13 days ago
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.Role Purpose:To deliver a high-quality service supporting the business operations administration function, and other functions that may require support. The role will support the achievement of British Council corporate standards and meet relevant polices/ procedures.To be a key, and pro-active member of the business operations management team and line manager for other team members. Work as part of an efficient and effective team, ensuring that the team's performance adds value to the delivery of objectives and to ensure that all risks, compliance, and business continuity are identified, monitored, managed and controlled.To support management in communicating and delivering new initiatives and change programmes.Main Accountabilities:Relationship Management, Suppliers and Services
  • Manage local office wide procurement through procurement requests (PRs) with support of procurement team (Marketplace). Prepare quotation requests, bids and supplier tenders, and proposals for shared office services and suppliers. Invite, assess, and recommend suppliers. Establish and negotiate contract terms and conditions and maintain supplier relationships.
  • Administer contract performance including delivery, receipt, warranty, damages, and insurance. Manage vendors reviews, and evaluations.
  • Manage the validity of formal documents related to utilities, licenses, taxes, etc. And act as a point of contact with government offices.
  • Manage mobile services including sets, contracts, and inventory.
  • Responds knowledgeably and professionally to enquiries within their discipline, to ensure internal customers receive high quality, prompt, and timely service and/or advice. Refers on to others only complex enquiries, or those outside own area of expertise.
Compliance / Risk / Information Management
  • Apply Health and Safety regulations in cooperation with the Security Manager.
  • Responsible for the implementation of information management plan, Country Information Assurance Maturity Model (CIAMM) returns; manages contracts register, offsite information storage and manage in accordance with policies and procedures, maintains logs, and follows up as per information retention and disposal requirements.
  • Promote and support with country Equality, Diversity and Inclusion (EDI) in department activities, and provide the required evidence in timely manner.
  • Ensure compliance with Financial Control Compliance Framework (FCCF) in all financial and procurement processes.
  • Support the business in regulating the Child Protection action plan.
  • Manage the environment framework Tool (EFT) ensuring premises and activities uphold best environmental practice
Estates/facilities Management
  • Manage and monitor facilities services including hard (building maintenance, electricity, HVAC, etc), and soft services (cleaning, catering, transportation, etc) in 4 British Council branches in Egypt.
  • Ensure the optimal office/stores space utilization, and best seating layout is applied in coordination with the British Council global estate.
  • Manage premises renovation projects including technical and financial aspects, and coordination with consultants, contractors, and local and global management teams.
  • Oversee operational condition of office furniture and equipment, plan for replacements and disposals, and ensure appropriate authorizations has been received.
  • Maintain office inventory of onsite assets & work of Art, their procurement, maintenance, and disposal in accordance with policies and procedures
UK appointed staff accommodation
  • Ensure the British Council accommodation policy is applied when looking for accommodation for new staff arriving to Egypt
  • Keep a record of reputable agents and review the agreements with these agents and ensure that they follow our requirements
  • Negotiate the rent fees, check contracts clauses, terms and conditions, and ensure that all ownership papers are checked by our lawyer before signing the lease with the landlord.
  • Arrange moving of staff's stuff securely and in co-operation with HR team.
  • Manage utilities, facilities, inventory, and regular maintenance of all apartments in a timely manner.
Administration
  • Prepare budget/expenditure plans and cash flow for estate, facilities, and administration.
  • Supervise the process of VISA requests/renewals for non-Egyptian staff.
  • Manage office cars procurement, insurance, licensing, maintenance, schedules, and drivers.
  • Manage customs clearance where applicable.
  • Supervise mail and shipment services through courier service providers.
Leadership & Management
  • Manage and monitor recruitment, leaves, and development of Estate, facilities, and administration team of 17 team members, including 6 staff members directly report to her/him.
  • Review the performance of estate and administration team on a quarterly basis.
About You (essential requirements for the role):
  • English at Proficiency Level B2
  • Fluent written and spoken Arabic
  • University degree with B.Sc. Engineering Construction, civil, electricity, or mechanics, or 5-year experience as a facilities manager in multinational multi-sites organization, or certificate/affiliation from a reputed facilities management educational organization
  • At least 2 years' experience in a similar managerial role.
  • Proven track record in general office administration and Facilities Management
  • Experience in project management
  • Experience in managing teams.
  • Experience in working in a multi-cultural organisation in an international context.
  • Strong organisational skills with the ability to prioritise tasks and meet deadlines.
  • Track record of building effective relationships with employees and management to achieve the delivery of high quality and effective professional services.
  • Experience of developing and managing a range internal and external stakeholder relationships
  • Strong administrative experience with the ability to interpret and follow organisational policy and practices.
Desirable requirements for the role:
  • Business administration certificate/diploma
  • Project management certificate
  • Facilities management certificate
  • Experience in working in a matrix management structure.
  • Ability to manage multiple tasks to completion within a set timeframe.
Further Information
  • Role: Estate and Admin Manager(40131)
  • Number of positions: 1
  • Pay Band: Grade 7 F
  • Location: Egypt
  • Gross Salary : 30,166 EGP
  • Contract type: Fixed term local contract 1 year renewable.
  • Closing date: 28th April 2024(23:59pm Gulf Standard Time)
  • Other: This role is open to candidates who the legal right to work and are located/based in Egypt.
*Please note that all applications should be submitted only in English.
*It is advisable to apply in advance to avoid any technical issues at the last momentA connected and trusted UK in a more connected and trusted world.Equality , Diversity, and Inclusion (EDI) StatementThe British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.The British Council is committed to safeguarding children, young people and adults who we work with.We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children.If you have any problems with your application please emailPlease note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

British Council