Senior IT Help desk ( Azure Cloud Infrastructure ) (Banking Industry )
- Nasr City, Cairo
- Permanent
- Full-time
- Administer Systems: Manage and maintain our servers and networks, both on-premise and in the cloud. You'll be responsible for our hybrid identity environment, using both Active Directory and Entra ID.
- Manage Our Cloud: You will deploy and monitor all our virtual machines, storage, and networking on Microsoft Azure, making sure everything is running smoothly and efficiently.
- Secure Devices: Use Microsoft Intune to manage our devices and endpoints. You'll set up security policies and handle deployments to keep our systems safe.
- Boost Security: Work with security tools like Microsoft Defender, Azure Sentinel, and Microsoft Purview to protect our environment.
- Provide Support: You will be the go-to person for technical issues, offering L1/L2 support for desktops and cloud services. You'll also troubleshoot problems in our Citrix and VDI environments.
- Education: A Bachelor's degree in Computer Science or a related field.
- Experience: 5-8 years of experience in IT, focusing on cloud infrastructure, system administration, and technical support.
- Cloud Skills: Strong, hands-on experience with Microsoft Azure, Intune, and Entra ID.
- Technical Knowledge: Familiarity with PowerShell scripting and solid experience with Windows Server.
- Communication: Excellent communication skills in both Arabic and English to support our team effectively.
- Problem-Solver: The ability to manage multiple priorities and switch between different tasks smoothly.
- Certifications: Microsoft certifications like AZ-104, SC-200, or MS-102 are a big plus.