Inventory Control & Quality Assurance Operations Manager, Inventory Control and Quality Assurance
- Cairo
- Permanent
- Full-time
- You'll maintain Health and Safety standards within your sphere of influence, actively promoting a positive Health and Safety culture on-site,
- Monitor KPIs regarding accuracy and integrity of Quality and Inventory transactions; then, you'll provide feedback to Operations where necessary,
- Review and analyze customer defect data, while developing corresponding action plans to reduce and eliminate causes of any issues,
- On a daily, weekly and monthly basis: develop and execute action plans for increasing quality, inventory accuracy and service satisfaction,
- Partner with Management in the communication of Inventory Control and Quality Assurance policies and procedures: you'll keep an eye on compliance in your Fulfillment Center,
- Carry out supervisory responsibilities in accordance with Amazon's wider policies and procedures, including: [li]Interviewing and training both exempt and non-exempt employees,
- Assuming accountability for setting and meeting operational goals,
- Planning and forecasting,
- Assigning and directing work and employee deliverables,
- Performance appraisal of team members,
- Rewarding and disciplining employees where appropriate.
- To build up an understanding of Fulfillment Center inventory systems and processes, and to provide assistance and expertise for problem-solving wherever you can.BASIC QUALIFICATIONSBasic qualifications:
- Bachelor's degree or equal level qualification
- You possess strong analytical skills alongside a solid problem-solving background,
- You'll also need time management skills, to help you tackle operational challenges in a timely fashion,
- Excellent written and verbal communication skills, as well as demonstrated ability to manage, motivate and positively influence team behaviors,
- Customer-centric, close attention-to-detail, as you Insist on the Highest Standards,
- Strong commitment to employee development,
- Strong technical and IT skills: you're able to learn our Fulfillment Center warehouse management system,
- You're highly dependable and able to manage business functions that can operate 24/7 (including holidays): you commit the time required to get the job done.
- You are fluent in English, both verbally and written.PREFERRED QUALIFICATIONSPreferred qualifications:
- A background in a logistics, distribution or similar environment would be ideal,
- An understanding of Lean and Six Sigma techniques would be beneficial to your application,
- A degree in a science or logistics-based discipline, with a strong bias towards analytics and data would be advantageous.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.