Cards Activation Lead

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Cairo
Permanent
Full-time

1 month ago
Apply easily

We were born out of a deep desire to make shopping a little more magical for everyone.You see, we know that shopping isn't just about acquiring things. It's about the rush you get when you find the perfect item that speaks to your soul It's about the joy you feel when you finally own something you've been dreaming about for ages.We're here to rewrite the rules of shopping, even more, to change the whole game. If you are a game changer who enjoys bringing design solutions to life that adhere to marketing strategies and business goals, and you have in-depth knowledge of motion graphic design, styles and layout techniques, then this seat is for you!It’s your Dream Team if you enjoy:

Developing and implementing policies and procedures for card activation operations.
Training and supervising a team of supervisors and agents to ensure efficient and accurate card activation processes.
Monitoring performance metrics and implementing strategies to improve efficiency and customer satisfaction.
Ensuring compliance with all relevant regulations, including KYC requirements.
Resolving escalated customer issues in a timely and professional manner.
Collaborating with other departments to streamline processes and improve overall customer experience.
Dealing with external parties to solve any issues related to Activation process.

The Keys to Unlock This Vacancy Are:

Have a strong background in card activation operations.
Excellent communication skills, attention to detail
Full understanding of KYC procedures.
Should possess strong multitasking abilities, excellent time management skills and ability to work effectively on reports.

Our Journey together:We know that job hunting might be stressful, so we want to make your experience with us easier than ever by learning about the milestones of our journey together:

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