Sorting Hub Team Lead - Jumia (Full Time)

• Continuously improve the delivery process and attain a sustained level of delivery performance improvement
• Driving performance management of your team members
• Preparing and implementing training and development plans for associates
• Managing, on a daily basis, end-to-end operations for either one large site
• Executing inbound and outbound operations, coordinate workflows, or flow of orders and materials to ensure products are shipped on time to meet customer delivery promise
• Fully understand processes and daily goals, and make recommendations to improve performance
• Report and escalate systemic issues to management as necessary and in a timely manner
• Supervise the seasonal contract-based employees by reviewing their day to day tasks and manage their productivity, attendance and collaborate to reach the required objective

• Bachelor's degree and at least 2 years of experience in a distribution, warehousing or logistics and Supply Chain environment
• Thorough working knowledge of MS Office, e.g. solid and sound Excel knowledge
• At least 2 years of direct leadership, indirect leadership
• Understanding of E-Commerce Direct-to-Consumer order fulfillment concepts
• Excellent knowledge of English (verbal and written)
• Strong communication skills are critical
• Approachable and responsive, able to connect with employees at all levels

Jumia