Supervisor, QoS & CEM Infrastructure & PM

• Gigamon System Operation:
• Ensure availability of Gigamon packet Brokers in all core sites
• Checking the status of the HW modules
• Checking system event logs and act accordingly
• Checking active alarms and alarms log and act accordingly
• Check the status of the input and output ports of each packet broker equipment
• Check the Rx level at the input ports of each Packet Broker
• Install SW release upgrades and update patches
• Gigamon System Administration:
• Organize access to the system
• Manage the accounts and access privilege to the system
• Monitor the activities done by users on the system
• Observe the resources utilization of the FM server
• Check for utilization of ports at both input and output ports
• Optimize the filtration rules according to the needs
• Understand the new system features and utilize them efficiently
• Backup the system configurations for emergency situations (and update with each change)
• Gigamon System Integration:
• Follow up running expansions of Orange network
• Understand the network topology and determine the best tapping points
• Assign the proper type of TAPs for use in each case according to network connections
• Plan for the connections for the inputs according to network expansion
• Check for the requirements for the destination monitoring systems in-terms of the filtration rules and number/types of links required
• Gigamon System Troubleshooting:
• Detect the root cause of any fault appears
• Run diagnostics tests according to system documentation
• Test the status of the input ports on the system GUI
• Measure the power level physically on the links, if needed
• Check for and historic logs that may help in detecting the cause of fault
• Organize with the related teams from both input and output sides for mutual testing
• Replace any faulty HW parts
• Arrange with the supplier in case of high level support required
• Install any correction SW patch required
• Gigamon System capacity planning:
• Check for the actual loads versus the purchased capacity per PB device
• Estimate the needed capacity per site based on the network growth roadmap
• Optimize the capacity by removing any unuse/obsolete links
• Collaborate with platform owners to get the traffic forecast and new topology in early stage of the project planning
• Network Performance Management System:
• Operation and Administration of the MPLS network monitoring system
• Ensure for the availability of the KPIs and output of the system
• Organize the access to the system
• Manage user accounts rules and privileges

• knowledge of GSM/UMTS systems and protocols
• knowledge of Data Network protocols
• Ability to work under pressure & having a pro-active personality.
• Good mastering the English language.
• knowledge of all interfaces/protocols
• Presentation/communication skills (Inter and intra team)
• High analytical mentality with excellent problems solving skills
• Excellent report writing ability

Orange