Duties & Responsibilities :-Works with internal departments and clients to regulate and resolve hold/release sales orders in accordance with internal rules and regulations.-Actively monitor and work with internal departments to resolve all outstanding Accounts Receivable claims and chargebacks.-Manage information requests during year-end audits and respond to requests for information during internal audits.-Document trends and initiate corrective action to ensure maximum cash reimbursement, prompt payment for services rendered and uninterrupted cash flow.-Compile data, conduct statistical and analytical studies of billing volume, dollars billed, payments received, bills outstanding, cash and revenue fluctuations, and preparing regular and special reports for review in planning and evaluating department objectives.-Strong knowledge of Deferred Revenue and unbilled Accounts Receivable.-Work with staff to prioritize work and ensure staff is trained on policy and procedure. Ensure work is accurate and is being processed in a timely manner and in accordance with department policies and procedures.-Monitor and evaluate staff performance to ensure duties are properly performed and employees are working towards common business goals. This will include preparation of the annual performance evaluations. Provide constructive feedback and discipline when necessary.-Assist staff in researching and handling more complicated transactions and problems.-Interface with customer service, sales organizations and senior levels management in communicating and resolving issues-Responsible for review and maintenance of customer database.-Keep abreast of current trends and practices in field of expertise.-Reviews with management credit worthiness decisions on marginal credit approvals and slow paying accounts. Special projects and tasks as directed.