Director of Rooms
Ennismore
- Sharm el-Sheikh, South Sinai
- Permanent
- Full-time
- Oversee the day-to-day operations of the rooms division, including staffing, training, and scheduling
- Monitor room inventory and rates to maximize revenue and occupancy
- Ensure that guest rooms and public areas are maintained to the highest standards of cleanliness and comfort
- Handle guest inquiries, complaints, and special requests in a timely and professional manner
- Develop and implement policies and procedures to improve efficiency and guest satisfaction
- Prepare and manage the departmental budget, including forecasting and cost control measures
- Collaborate with the sales and marketing team to promote room sales and packages
- Conduct regular inspections and audits to ensure compliance with brand standards and regulations
- A visionary leader with a minimum of 5 years of experience as a Division Head in a fast-paced, high volume, complex operation required and two years of experience in a similar position.
- Bachelor's degree in Hospitality Management or related field
- Strong leadership, communication, and interpersonal skills
- Excellent organizational and time management abilities
- Knowledge of hotel management software and MS Office
- Ability to work flexible hours, including weekends and holidays