Refugee Legal Aid Program, Resettlement Senior Legal Officer
St. Andrew's Refugee Services
- Cairo
- Permanent
- Full-time
- To develop and supervise the screening and intake of potential clients for representation in resettlement matters.
- To maintain good working knowledge of UNHCR policies and procedures in resettlement and protection matters.
- To oversee the review and preparation of resettlement referrals to the UNHCR Resettlement Unit.
- Review and oversee identification of protection cases and relevant interventions.
- To manage regular referrals of resettlement cases to UNHCR’s Non-Syrian and Syrian Resettlement Units and to manage follow-up communication and inquiries regarding resettlement cases.
- To provide general legal counseling and assistance to refugees regarding their applications for registration, protection, and resettlement before UNHCR through the Refugee Legal Aid Program’s on-call services.
- To undertake country of origin research in support of individual claims and for general organizational research purposes and to maintain good working knowledge of the current political and social situations in the countries of origin of StARS’ clients.
- To assess extra-legal client needs and refer to other StARS teams or external organizations as appropriate.
- To undertake comprehensive case management practices including maintaining and updating electronic databases and records for each client, and keeping detailed notes of all casework activities.
- To engage with refugee community-based organizations in providing training and follow-up support, as well as participating in open-floor meetings and information sessions.
- To adhere to the Nairobi Code of Ethics, the StARS Policies and Procedures Manual, and the StARS Code of Conduct.
- To assist the Resettlement Coordinator in development and implementation of team policies and procedures.
- To assist other members of the Refugee Legal Aid Program and StARS programs regarding issues related to the urban refugee population.
- To provide case reporting data to the Director of Refugee Legal Aid Program as requested in order to accurately report work to senior management, funders, and others.
- To attend and contribute to Refugee Legal Aid Program meetings and other staff meetings.
- To build and maintain strong relationships with refugee communities in Cairo.
- To build and maintain relationships with StARS psychosocial and education staff and operational partners.
- To communicate with refugee communities, other service providers, and UNHCR to facilitate the communication of accurate information leading to the fulfillment of refugee rights.
- To assist the Resettlement Coordinator in the recruitment of volunteer legal advisors and other staff.
- To assist the Resettlement Coordinator in conducting intensive two-week training for new volunteers four to five times per year.
- To supervise volunteer legal advisors in resettlement and protection legal work, including providing written and oral feedback on written submissions and other work.
- To assist the Resettlement Coordinator in the management of volunteer caseloads and the provision of case-specific advice.
- To engage proactively in promoting self-care among volunteers and other staff.
- To ensure high quality legal advice and representation and a refugee rights-based approach.
- To monitor and maintain strong financial records and procedures as per StARS financial rules and ensure proper financial documentation of all activities.
- To undergo probation and regular performance appraisals.
- To communicate regularly with the Director of Refugee Legal Aid Program and the Resettlement Coordinator, reporting on all major issues and developments in the field and within the Refugee Legal Aid Program.
- To become familiar with the Refugee Legal Aid Program’s database program and accurately record and follow up on all relevant case management
- To promote information sharing within the Refugee Legal Aid Program and StARS on all issues affecting the populations we serve.
- English being the official language of UNHCR Cairo and StARS, the Resettlement Senior Legal Officer must be fluent in oral and written English.
- Fluency in Arabic or a refugee language is an advantage.
- Master’s degree in a related field (international development, international law, development studies, Middle East Studies) OR a qualified lawyer in any jurisdiction (J.D., LLB or equivalent) OR a minimum of one year of experience in representing refugees in the resettlement or RSD processes OR two years’ experience providing direct representation to indigent people in any setting.
- Excellent legal research and drafting skills.
- Knowledge of UNHCR guidelines and procedures, especially resettlement criteria.
- Knowledge of the general protection situation and vulnerabilities of refugees in Egypt.
- A demonstrated commitment to and sensitivity toward vulnerable or displaced people.
- Ability to live and work in a fluid security environment.
- Proven experience drafting client affidavits and legal arguments.
- Ability to exercise sound legal judgment, well organized, self-motivated, and reliable.
- Demonstrated compassion for refugees and displaced people.
- Demonstrated ability to communicate effectively both orally and in writing.
- Demonstrated ability to work in a team as well as individually.
- A positive attitude and sensitive manner when dealing with clients including a range of interviewing skills for dealing with challenging scenarios, particularly in advocating for survivors of violence, trafficking, torture, and Sexual Gender Based Violence.
- Experience designing and conducting training sessions for non-technical audiences.
- Managerial experience or familiarity with volunteer oversight.
- Life and work experience in the Middle East or Egypt or with an urban refugee population.
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