Company DescriptionThe Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.Job DescriptionWe are seeking a highly organized and efficient Housekeeping Manager to join our team in 6th of October City, Egypt. As the Housekeeping Manager, you will be responsible for overseeing all aspects of housekeeping operations, ensuring exceptional cleanliness standards, and leading a dedicated team of housekeeping professionals.
Manage and supervise the housekeeping department, including staff scheduling, training, and performance evaluations
Develop and implement standard operating procedures to maintain high-quality housekeeping standards throughout the property
Oversee inventory management, including ordering supplies, controlling costs, and maintaining optimal stock levels
Prepare and manage departmental budgets, analyzing financial performance and implementing cost-saving measures
Conduct regular quality inspections to ensure all areas meet cleanliness and presentation standards
Collaborate with other departments to ensure seamless operations and guest satisfaction
Implement and maintain safety and hygiene protocols in compliance with local regulations and company policies
Handle guest complaints and concerns promptly and professionally
Develop and execute strategies to improve operational efficiency and guest satisfaction
Stay updated on industry trends and best practices to continuously enhance housekeeping operations
Qualifications
Bachelor's degree in Hospitality Management or related field
Minimum of 6 years of housekeeping experience, including 3 years in a management role
Proven leadership skills with the ability to motivate and develop team members
Strong organizational and time management skills
Excellent verbal and written communication skills in English
Proficiency in MS Office suite, particularly Excel, Word, and PowerPoint
In-depth knowledge of housekeeping best practices, cleaning techniques, and safety standards
Experience in budget management and financial analysis
Ability to work flexible hours, including weekends and holidays
Strong problem-solving skills and attention to detail
Customer-focused mindset with a commitment to delivering exceptional service
