Business Analyst

• Lead the feasibility assessment, budget estimation, planning and delivery of the marketing projects.

• Assume an advisory role as a central point in commercial for technical expertise and guide market segments on the feasibility of the required concepts and the quick wins for implementation.

• Design optimum business/technical solutions for new products /services with the most efficient commercial approaches from the customer /operator standpoints.

• Explore and introduce new features, technology enablers that would pave the way for the future marketing propositions.

• Act as the focal point in consumer business unit for interfacing with technology for the technical enablers.

• Engage with suppliers, Orange group to explore newly introduced technologies, products/services.

• Brief and guide marketing segments on the available / new technical features that would facilitate products/services development and deliver outstanding customer experience.

• Prepare regular status reports for the managed enablers and ensure that updates are cascaded to the marketing segments/management.

• Develop best practices and tools for solutions design and validation.

• Build the knowledge base required for technical queries needed for new concepts creation.

• Provide commercial forecasts from market segments, for usage and traffic of new services and ensuring the alignment with technology on impacted platforms and capacity planning.

• Monitor competitive activities and provide recommendations for counter offers, improvements, usability, and relevancy to the industry/market.

• Participate in the suppliers assessment and selection, by validating the compliance to the commercial requirements.

• Responsible for validating all customer touch points and customer journeys to ensure best customer experience, and direct all relevant enhancements required across the different portfolios.

• Responsible for validating the final specifications, functionality and service acceptance tests throughout the implementation phase of product development.

• Manage, plan, request and execute all campaign types and guarantee execution as per design and capacity.

• Manage the roadmap for different Marketing applications in terms of capacity & functionality.

• Implement the enhancement & development needed on the different channels in correspondence to the market needs (capacity, functionality)

• Bachelor degree from a recognized university, preferably Computer Science or Engineering.

• Project Management Professional certification (PMP) is a plus.

• Minimum 1 year of experience in the service design of telecom products and services.

• Minimum 1 year of experience in products and services development cycle and processes.

• Knowledge of the telecom sector in general and in the Egyptian market is preferred

• Minimum 5 years of experience in products and services development cycle and processes.

• Minimum 5 years of experience is preferred in the telecommunication industry.

• Minimum 5 years of experience in the service design of telecom products and services. (Preferred)

• Experience as PM is preferable (not a must).

• Fluent in English both spoken and written

• Ability to simplify complex issues and present them in an understandable manner.

• Ability to transfer knowledge.

• Ability to work within a multicultural environment.

• Ability to work under stress / pressure.

• Excellent communication & interpersonal skills.

• Strong analytical skills & problem solving skills.

• Strong leadership skills & effective project management skills.

• Strong writing and presentation skills.

• Good knowledge of marketing fundamentals.

• Good planning and organizational background.

• Good negotiations skills.

• Good coordination and follow-up skills.

• Expertise in Microsoft Office Tools

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