
Supply Chain Operations Assistant Analyst
- New Cairo, Cairo
- Permanent
- Full-time
- Analyze contractual performance to provide input for contract renewal
- Review and assess available capacity in warehouse, make recommendations / action as required
- Support review / provide insight of technical constraints for pallet management
- Track 3rd party/contractor performance through KPI reports against service levels, Establish improvement actions based on tracked performance against service levels where necessary
- Review and assess available capacity in warehouse, make recommendations / action as required
- Monitor KPIs against targets and budgets, Establish improvement actions based on tracked performance against service levels where necessary
- PoC: Receive information about refusal order from customer service (order refused after reaching customer premise) (both 3PL and Company Owned)
- Align on issue resolution with customer service
- Monitoring the process of short shelf life stocks clearing (monthly process) to reduce destructions.
- Support new WMS procedures, configurations, system updates and malfunctions with escalation as required
- Support and Manage user access, authorizations and backups in WMS
- Proficiency in English (spoken and written)
- Demonstrated stakeholder management experience with both internal and external customers working within logistics operational environment (usually min 1 yrs experience – suitable internships accepted)
- Demonstrated Working knowledge of Warehouse management systems required including stock planning and inventory management (usually min 1 yrs experience – suitable internships accepted)
- As part of previous experience, a working Knowledge of MRP required (pref. SAP)
- Strong Excel & Office package knowledge mandatory
- Demonstrated coordination of disparate groups to drive problem resolution
- Good communication and interpersonal skills – given need to interface daily with executional teams;
- Action-orientated, demonstrating a drive for results and a passion for Live issue resolution. Able to work in a pressurised and changing work environment;
- Collaboratively and proactively works with multi-functional teams
- Flexible, organized and able to handle competing priorities