Margin Assurance Analyst

Vodafone

  • Cairo
  • Contract
  • Full-time
  • 1 day ago
Join UsAt Vodafone, we're not just shaping the future of connectivity for our customers - we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.Role PurposeMaximise revenue realization of Vodafone's products and services, through detecting and/or preventing revenue leakage that occurs either because of technical/business conflicts. while also identifying unprofitable traffic scenarios and customer behaviour supported by analytics.All value added revenue/loss prevention to contribute in an annual target of
200M.Key Accountabilities & Decision Ownership
  • Managing VF Cash Assurance over internal and external application aiming to :-
- Ensure Trust account Ending balances in sponsor bank vs. E-Money reconcilied daily and bank balance is correct.- Completeness of volume and value of wallets transactions resulted the correct Ending balance on consumer / business wallets.- Reconcile daily the money movement with external partner/aggregators and other telecom operators and optain Monthly confirmation on total Trade volumes / Value.- Ensure Fees calculation and revenue recognition are correct as per commercial rules.- Ensure accurate reflection of volumes and values since transaction issuance until settlement and interfacing to sponsor Bank.- Ensure API correctly interfaced the accutrate voulmes / Values of Payments into Internal charging / billing Systems and that no over /under charging happened that may cause losses or bad customer experience .- Ensure complete reflection of data in DWH to enable Month end closure.
  • Create and maintain Database with product specifications for company products and services..
  • Review Samples of the VF cash customers transactions and Validate it against the Commercial Business rules
  • Perform control testing daily/monthly on the products and services revenue aiming to ensure :-
- Rating is correct- Granting quota as agreed in commercial rules- Bundle expiry date or renewal date- Customers eligibility- Any other elements defined in controls index
  • Reconciliation output must be reported in the task tracker frequently.
  • Lead fixing stream for reconciliation findings resolution.
  • Quantify the findings either loss or value added amounts and report it properly to local and group channel.
  • Perform control testing on the new promos and propositions to sign go/no go through :-
- Products rating- Services value granting- Products expiry date or renewal date.- Customers' eligibility.- Required reports.- Any other elements defined in controls index.
  • Prepare the reconciliation/reports changes according to market changes through MPM forum, which includes also the UAT scenarios thus approve, go to market.
  • Maximise the daily controls automation using offline quality gates instead.
  • Perform the required controls as per the index for the products in scope thus:-
- Report the competence status.- Report the findings to the relevant stakeholders.- Define the fix actions to the findings.
  • Submit incident report for each finding to a pre-defined stakeholders, which must include :-
- Impacted revenue stream- Impacted customer class- Revenue loss assessment if any.- Revenue loss prevention (using the group guide for extrapolation)- Loss recovery if any.
  • Align with business (decision support/ revenue accounting/reporting/customer insights/segments) with all material reporting issues.
Core Competencies, Knowledge, and Experience
  • Good understanding to system flow and landscape.
  • Excellent stakeholder management.
  • Big data analytics skills.
  • Effective communication skills.
  • Telecom products understanding.
  • High innovation skills.
  • Agile Practical Experience.
Must have technical / professional qualifications:
  • A finance/accounting/data management degree.
  • Good knowledge of accounting principles.
  • Excellent command of written & verbal English language.
  • Excellent computer skills including mastering MS office.
Who we areWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance.Together we can.Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Vodafone