Social Events Manager
Hilton
- Cairo
- Permanent
- Full-time
- Maximise all Meeting and Events Sales revenue opportunities
- Manage the department's day-to-day operations and activities, whereas implementation of the selling strategy yields meetings and events space
- Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
- Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
- Ensure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover business
- Ensure the Meeting and Events Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
- Assist in the recruiting, managing, training and developing of the Team
- Participate in the organisation of hotel promotional activities
- Demonstrated previous managerial or supervisory experience in a Meetings and Events Sales function in the hotel/leisure sector
- Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
- Excellent selling capability and an ability and desire to coach selling techniques to their team
- Excellent organisational and planning skills
- Accountable and resilient
- Flexibility to respond to a range of different work situations
- Knowledge of the hotel property management systems
- Previous experience in the same or similar role