Deloitte Innovation Hub I Cyber Security I ServiceNow IT Asset Management (ITAM) Consultant, Cairo. Egypt

Deloitte

  • Cairo
  • Permanent
  • Full-time
  • 1 month ago
LocationEgypt Delivery CenterDeloitte Innovation Hub I Cyber Security I ServiceNow IT Asset Management (SAM) Consultant, Cairo. Egypt.Connect to your career at DeloitteDeloitte, established globally in 1845, is the world's largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.Deloitte innovation hub (DIH) is a strategic initiative established by Deloitte North & South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients' most complex business problems, across portfolios that include 'Strategy & Transactions', 'Customer', 'Engineering, AI & Data, 'Enterprise, Technology & Performance' and 'Cyber'. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.Connect to your opportunity.As a ServiceNow IT Asset Management (SAM) Consultant, you will contribute to cybersecurity-driven projects using ServiceNow. Your role will involve supporting decision-making processes related to software investments, assisting organizations in managing costs, mitigating compliance risks, and enhancing governance around security-critical assets. You will:
  • Implementation of end-to-end ServiceNow Software Asset Management (SAM) Professional module, including discovery, normalization, and entitlement reconciliation.
  • Analyze client business processes and requirements to configure and customize SAM solutions in alignment with best practices.
  • Integrate third-party data sources and discovery tools (e.g., CMDB, ITOM, Flexera) into ServiceNow to ensure accurate software inventory.
  • Develop and implement workflows, policies, and automation to support effective software license lifecycle management.
  • Conduct software license compliance assessments and audits, identifying gaps and recommending optimization strategies.
  • Collaborate with cross-functional teams including procurement, IT operations, and legal to align asset management processes with organizational goals.
  • Design and deliver dashboards and reports for stakeholders to monitor software usage, license positions, and compliance risks.
  • Assist in the implementation lifecycle by supporting testing, deployment, and post-go-live activities under the guidance of senior team members.
  • Conduct training and knowledge transfer sessions for client teams on ServiceNow SAM functionalities and processes.
  • Stay current with industry trends, licensing models, and regulatory requirements to advise clients on evolving best practices.
The following attributes are also desirable:Builds own understanding of our purpose and values; explores opportunities for impact.Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.Understands expectations and demonstrates personal accountability for keeping performance on track.Actively focuses on developing effective communication and relationship-building skills.Understands how their daily work contributes to the priorities of the team and the business.Connect to your skills and professional experience.
  • Bachelor's degree in IT, Business, or a related field.
  • 1-5 years of experience in Software Asset Management (SAM), IT asset management, or software licensing, ideally supporting cybersecurity or other high-compliance domains.
  • Familiarity with major licensing models (e.g., Microsoft, Oracle, Adobe) and SAM tools (e.g., Flexera, ServiceNow, Microsoft SCCM, etc.).
  • Strong analytical skills to assess software usage, licensing terms, and compliance risks-particularly in security-sensitive environments.
  • Excellent communication skills, both verbal and written, with proficiency in word processing, spreadsheets, presentation tools, and research platforms to deliver clear, concise, and impactful documentation.
  • Proven ability to work collaboratively in dynamic, cross-functional teams, including those within cybersecurity, procurement, and IT operations.
  • Demonstrated ability to effectively prioritize tasks to meet deadlines and achieve project objectives.
  • Certifications such as ITIL, CSAM, or Microsoft SAM are a plus, particularly if aligned to IT governance or cybersecurity standards.
Connect to your business - Technology & TransformationDistinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters.Personal IndependenceRegulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.Connect with your colleagues.Location: Cairo, Egypt“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology & Transformation“Everyone always says, “it's the people,” and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” - Gillian, Technology & TransformationOur commitment to youMaking an impact is more than just what we do: it's why we're here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.We want you. The true you. Your own strengths, perspective, and personality. So, we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.Connect to your next stepA career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.#LI-HH1

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