HR Operations Manager
- Cairo
- Permanent
- Full-time
- Act as custodian of the Compensation & Benefits policy and benefits matrix.
- Partner with managers to enhance understanding of the compensation approach, policies, and benefits.
- Implement Compensation & Benefits (C&B) programs and practices aligned with company positioning in the labor market and in full compliance with country labor law guidelines.
- Manage governmental relations related to Social Insurance and the Labor Law office (Forms 1, 6, 2).
- Handle ad-hoc social insurance and labor law inspections, ensuring timely submission of required documentation.
- Maintain accurate administration of all personnel-related matters, including regular updates to employee files.
- Conduct annual salary surveys (e.g., WTW and Mercer) to benchmark DHL practices against the market and ensure salary competitiveness.
- Run monthly staff cost analyses and recommend corrective actions where needed.
- Analyze survey results and submit recommendations for annual salary reviews, talent retention strategies, and turnover balance in line with market conditions, business objectives, and Regional Office guidelines.
- Manage the annual merit cycle and bonus payout, ensuring timely and accurate implementation.
- Collaborate with line managers to design and review incentive schemes, ensuring effectiveness and alignment with business goals.
- Oversee the implementation and communication of changes to compensation and benefits policies or procedures.
- Monitor monthly HR KPIs, conduct detailed analysis, and recommend corrective actions.
- Lead and implement projects related to Compensation & Benefits as required.
- Administer monthly payroll in a timely, accurate, and efficient manner.
- Ensure proper documentation for all employee status changes.
- Review HR submissions on HRIS for consistency and compliance.
- Manage and regularly update HRIS & E-HR to ensure accuracy of personnel records.
- Run CRISP reporting as required.
- Submit monthly HR notes to Finance.
- Prepare and present monthly HR reports and analysis to Management, with actionable recommendations.
- Support the development and administration of the annual HR budget.
- Provide reports, benchmarking, and trend analysis on personnel cost, headcount, temporary staff, FTEs, overtime, commissions, and incentives.
- Manage all aspects of the annual salary review and bonus process.
- Facilitate the job evaluation process for country roles, providing recommendations on grades and salaries in line with global guidelines and job evaluation methodology.
- Graduate with an HR degree or specialization
- 10-13 years of previous experience in Compensation & Benefits, Personnel, Payroll, Budgeting, HR Audits, Salary Surveys and Social Insurance practices.
- Ability to influence at all levels
- Previous work experience in the implementation of Egyptian labor law regulations is a must
- Previous work experience in job evaluation & salary surveys is a must
- Previous work experience in developing HR policies, SOPs and implementing reward and remuneration solutions is a must
- Excellent interpersonal, communication, writing and presentation skills
- Results driven – demonstrates initiative and ability to work independently
- Excellent knowledge of MS Office
- Excellent quantitative, reporting and analytical skills
- Strong project management, planning & organizational skills
- Strong career support in an international environment.
- Great culture and colleagues.
- Multifarious benefit programm.
eQuest